Norwegian Gem Cruise Reviews (2024 UPDATED): Ratings of Norwegian Gem (2024)

3.7

Disappointing Transatlantic Crossing

Our first Norwegian Cruise! We will say, the food was fantastic! However, nothing about this line shows that they care about their customer experience. From taking over an hour and a half to embark, to forgetting our food in the dining room TWICE and the two hour disembarkation process. While overall, we enjoyed our vacation as a family, I cannot say it was because of Norwegians Crew. There was

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This is my second Norwegian cruise with the first one over a decade ago. I wouldn't go on another Norwegian cruise if it was free. I am "diamond" level on RCL and I will be running back to that line with open arms. It appears a reduction in staff occurred on this boat and some of the staff were miserable. Just a few things:- Always lines to get a drink- Internet was spotty and their app is

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Though I was certainly excited about this trip in the weeks preceding it, given that I hadn’t been on a cruise in almost 15 years, my expectations were moderate. For months, I had been watching tours and Vlogs of amazing cruise ships, primarily new mega ships, and was particularly impressed with Icon, Oasis-class Royal Caribbean ships, Celebrity, and Princess. I was skeptical of NCL - and I was

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I have been on 10 cruises, 3 with Norwegian. This cruise was planned for over 2 years, to celebrate my granddaughter’s graduation & introduce my daughter & sister to cruising. There were 5 of us in our suite. We also traveled with my sister & her husband, & my niece & her husband (our usual cruising buddies). This cruise started out well, we enjoyed our suite for the most part. The pull out bed

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EmbarkationWe had a noon time slot to embark but arrived early and were on the ship about 11:30. Cabins were available around 2 and luggage arrived shortly thereafter. Parking was a breeze in a nearby lot - $25.00 per day.Activities *Deal or No Deal was fun to watch but the chances of winning anything substantial was pretty low for both the stage player and the audience. 3 cards for

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We had an absolutely great time on the Gem. We have sailed Disney, RCL, NCL and Holland for a total of 19 cruises. The Gem was one of the cleanest ships we have ever been on. We attended the two production shows and thought they were great. We are in the Grand Pacific Dining room each night for dinner. The service was excellent and the food was great. We did not do any excursions but we

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It was myself and the husband. This was our first time going out of the Boston cruise port - but our 3rd NCL cruise. Embarkation Day: We can drive in, as we are about an hour out of Boston and had prepaid for parking in a lot by the pier. There was a shuttle that went from the parking lot to the pier that was simple and easy. Dropped our luggage off with the porters and everything moved

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Awful experience. Not even worth cruising. Find another cruise line.From very experienced cruisers (been on 50+ sailings), this is the worst by far. From uneatable food (quality of vegetables is awful, meat has no taste, and food causes constipation), to poor service (dirty dishes left for long time, crew does not smile and appears they are doing you a favor), to hardly any entertainment ,

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Traveled with children

Traveled with disabled person

This is my second cruise since covid. I am a Gold Lattitude member.Room Service-What I noticed is due what appears to be an extreme cut back in the number of room stewards.. our rooms were not ready til 2:30 and we were no longer allowed to drop off our carry-ons in our room and leave. It was a bit cumbersome carting stuff around for 3 plus hours. I have always looked forward to

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Excellent cruise. always love going to bermuda. mopeds are our transportation of choice. what fun. met up with a friend we made there over the years. swizzle was video taping an episode of today woth hoda and jenna. we actually made the tv cut!!! it’s pretty funny. right place, right time. i do feel norwegian has slipped in the entertainment department since covid. i used to love

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