Best Buy plans to close 10 to 15 stores by 2025, according to recent earnings call (2024)

Best Buy announced that it will close some of its stores, according to a recent earnings call by the company.

The electronic retail giant plans to close between 10 to 15 stores by 2025, Chief Financial Officer Matt Bilunas said during the call last month.

“As our ongoing practice, we will continue to close existing traditional stores during our rigorous review of stores as their leases come up for renewal. In fiscal '24, we closed 24 stores,” Bilunas said. “And in fiscal '25, we expect to close 10 to 15 stores.”

Best Buy is making the move to improve the customer experience. Instead of keeping larger stores open, the company is trying out flagship options to see if customers will gravitate towards those stores.

“We are planning to open a few additional outlet centers and new formats to continue to test two important concepts. First, we will open small locations in a couple outstate markets where we have no prior physical presence and our omnichannel sales penetration is low to measure our ability to capture untapped share,” Chief Executive Officer Corie Barry said. “Second, we will test our ability to close a large-format store and open a small-format store nearby, thereby maximizing physical store retention through convenience.”

Barry said that these locations will provide different styles of store formats to better suite various communities.. The companies goal is to create more, “vibrant and exciting” centers with updated technology.

Recall issued for Insignia air fryers:From Best Buy due to 'fire, burn, laceration' concerns

Locations of store closures not yet revealed

During the earnings call, Barry confirmed that many of the company's changes will be implemented within the first half of 2025.

However, the company has not said where the store closures will occur.

USA TODAY has reached out to Best Buy for comment.

How many Best Buy stores are in the United States?

According to the company's website, there are 1,050 stores within the United States.

California has the most Best Buy stores with 145 and Rhode Island, Vermont and Wyoming have the least. They are all tied with one store in their states.

Ahjané Forbes is a reporter on the National Trending Team at USA TODAY. Ahjané covers breaking news, car recalls, crime, health, lottery and public policy stories. Email her ataforbes@gannett.com. Follow her onInstagram,ThreadsandX @forbesfineest.

Best Buy plans to close 10 to 15 stores by 2025, according to recent earnings call (2024)

FAQs

Best Buy plans to close 10 to 15 stores by 2025, according to recent earnings call? ›

In the fiscal 2024 year, 24 stores were closed, and Bilunas said Best Buy is looking to close anywhere from 10 to 15 more stores in the fiscal 2025 year. Bilunas added that the chain is also looking to experiment with store remodels, and plans to open outlet centers and new formats to see how consumers react.

What are Best Buy's plans for the future? ›

BBY has been testing various store formats and operating models. It is on track to deliver the fiscal 2024 store plans, including closing 20-30 large format stores and implementing eight Experience store remodels. Moreover, the company has made investments in the distribution center network to improve productivity.

Is Best Buy closing between 10 and 15 stores due to slowing sales? ›

The electronic retail giant plans to close between 10 to 15 stores by 2025, Chief Financial Officer Matt Bilunas said during the call last month. “As our ongoing practice, we will continue to close existing traditional stores during our rigorous review of stores as their leases come up for renewal.

How many stores does Best Buy have in 2024? ›

There are 1,051 Best Buy stores in the United States as of May 21, 2024. The state and territory with the most number of Best Buy locations in the US is California, with 146 stores, which is about 14% of all Best Buy stores in the US.

Is Best Buy closing 20 stores? ›

Best Buy closes 24 stores this year, another 10-15 by next year, company says. The company announced in a recent earnings call that it is shutting down 24 stores in the current fiscal year and it intends to close another 10-15 in the 2025 fiscal year.

What is Best Buy's strategy for 2025? ›

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

What best buys are closing in 2024? ›

The 2024 Outlook Of Best Buy

As of 2024, Best Buy's closing plans for 20 to 30 locations, with multiple stores already scheduled to close their doors on March 2nd. The impacted stores are Virginia, Stafford, Minnesota, Kansas City, Apple Valley, and Missouri.

What's going on with Best Buy? ›

(WKBN) — Best Buy is looking to close some stores this year and work to offer a smaller experience for customers in some markets. The company is looking to close 10 to 15 stores, following the closing of 24 stores last year, CFO Matthew Bilunas said during a fourth-quarter earnings call with investors last month.

What happens to products when a store closes? ›

Typically they have a liquidation sale, and then offer the left over merchandise to suppliers or wholesalers at a reduced rate.

Why is Best Buy only open 11 7? ›

We have reduced our national store hours – Best Buy and Best Buy Mobile Stores – to 11 a.m. to 7 p.m. (with some local variations) We are limiting the number of people in our stores in accordance with social distancing recommendations. We are offering limited services within the store.

What is the future of Best Buy? ›

Best Buy has been rethinking its large store concepts, which function more as exhibitive warehouses than profit-making machines. "We are planning to open a few additional outlet centers and new formats to continue to test two important concepts," Barry explained.

What will retail look like in 2030? ›

The advent of AI, machine learning, and conversational commerce is set to revolutionize how we shop. The customer's central role in driving change is propelling the industry towards technologies that offer personalised, efficient, and engaging shopping experiences.

Is Best Buy laying off employees? ›

Best Buy carried out another round of layoffs and job restructurings last week, with the company cutting some of its sales staff and reducing the pay for others, according to current and former employees who spoke with The Verge. Multiple people said their new pay will be much lower due to the changes.

Is Best Buy still in China? ›

3 The move proved to be far from ideal, as Best Buy officially withdrew from the Chinese market in 2014 by selling off the majority stake in its local partner, Five Star Appliance.

Who is Best Buy owned by? ›

Ownership of Best Buy is distributed among numerous shareholders who hold shares of its common stock. The largest shareholders are institutional investors and mutual funds who own shares of the company through stock exchanges.

Is Best Buy a stable company? ›

Financial Strength

Best Buy Co has a cash-to-debt ratio of 0.27, ranking lower than 61.9% of 1097 companies in the Retail - Cyclical industry. However, its overall financial strength score is 7 out of 10, indicating fair financial stability.

What are Best Buy's goals? ›

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers' everyday needs, whether they come to us online, visit our stores or invite us into their homes.

Will Best Buy ever go out business? ›

Best Buy's likelihood of distress is under 15% at this time. It has tiny risk of undergoing some form of financial crisis in the near future. Probability of bankruptcy shows the probability of financial torment over the next two years of operations under current economic and market conditions.

What challenges is Best Buy facing? ›

The retailer has cited other challenges, too: Shoppers have been choosier about making big purchases while dealing with inflation-driven higher prices of food and more. Plus, they've returned to splitting their dollars between services and goods after pandemic years of little activity.

What is the Best Buy strategy? ›

Customer engagement strategies: The Best Buy marketing strategy employs targeted advertising, digital marketing, and loyalty programs to connect with customers effectively. Strategic partnerships: The company collaborates with brands and engages with communities to strengthen its position as a trusted retailer.

Top Articles
Latest Posts
Article information

Author: Trent Wehner

Last Updated:

Views: 6068

Rating: 4.6 / 5 (76 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Trent Wehner

Birthday: 1993-03-14

Address: 872 Kevin Squares, New Codyville, AK 01785-0416

Phone: +18698800304764

Job: Senior Farming Developer

Hobby: Paintball, Calligraphy, Hunting, Flying disc, Lapidary, Rafting, Inline skating

Introduction: My name is Trent Wehner, I am a talented, brainy, zealous, light, funny, gleaming, attractive person who loves writing and wants to share my knowledge and understanding with you.